According to an announcement on it's website, Denmark's state-run postal service, PostNord, is to end all letter deliveries at the end of 2025. Letter numbers have fallen since the start of the century from 1.4 billion to 110 million last year.
Press Release
PostNord will deliver its final letter in Denmark at the end of 2025 and focus its business on one core service from 2026: Parcels. Our goal is to become the Danes' preferred parcel courier. We want to be the very best where Danes need us - and that's in parcels.Danes have become more and more digital, and what was once sent by letter is now received digitally by the vast majority of people. This means that there are very few letters left in Denmark. In fact, letter volumes have decreased by over 90 percent since 2000, and the volume of letters continues to decrease rapidly.
On the other hand, Danes are shopping online like never before. This means, that there is a growing need for fast and good delivery of Danish parcels, and we at PostNord are well equipped to help. That's why we're now focusing on becoming even better where Danes need us most - on parcels.
What this means for you
In the short term, this will not affect you - we will continue to deliver letters as you know it for the rest of the year. From 2026, this means that you will no longer be able to send and receive letters with PostNord in Denmark.
If you need to send basic letters (Letters, Business Letters, Direct Mail and Magazine Mail), it must be handed in to us by 18 December 2025. The last day to hand in Quick Letters, Registered Letters, Letters with Return Receipt and Postal Services is 29 December 2025. We will deliver the last letters on December 30 2025.
We've made sure that all postal labels purchased in 2024 - or to be purchased in 2025 - can be refunded for a limited time in 2026 if you don't use them in 2025. We'll let you know more about how you can do this as soon as possible.
On 1 June 2025, we will begin removing the 1,500 mailboxes that are currently located around the country. We expect all mailboxes to be removed no later than 31 December 2025. The mailboxes that have not been removed can still be used. It will be marked on each mailbox well in advance when it will be removed.
From the FAQs
- You can send letters to and from abroad with PostNord for the rest of the year. PostNord Denmark has been appointed by the Ministry of Transport to handle international mail until 31 December 2025. After that, it will be up to the Ministry of Transport to decide, e.g. through a tender, who will handle the task in the future.
- Throughout 2025, you will receive letters as usual with PostNord, but from 1 January 2026, it will no longer be PostNord, but other actors on the market, who delivers letters to Danes.
(PostNord's 29 krone inland letter rate has been undercut by an new parcel operator which also handles letters, for a still high 23 krone (£2.59). But since 2024 stamps could only be used on international, not inland mail. The value of collections of Danish stamps has plummeted and if you like well produced colourful stamps as a sideline, now would be an opportunity to provide a mint collection for a fraction of the catalogue prices. Collectors and dealers will be feeling mightily disgruntled!)
